Application review
Collect the duty point, liquid characteristics, installation constraints and operating profile. Identify any information still needed for selection.
Support is part of the scope.
Define the technical, supply and regional service responsibilities before the project moves forward.
Service approach
From the first question
to the project handover.
The following approach describes how a project can be structured. Specific services and responsibilities are agreed for each inquiry.
Equipment & documentation
Evaluate the appropriate product family and configuration. Align manufacturer documentation with the project’s technical and procurement requirements.
Supply coordination
Clarify the requested supply scope, commercial terms, delivery responsibilities and documentation package before an order is confirmed.
Regional service arrangements
Define local coordination, installation and handover responsibilities with the relevant project parties and service partners.
Lifecycle requirements
Discuss maintenance documentation, spare-parts requirements and future support needs. Any warranty or service commitment must be confirmed in writing.
A stronger starting point
Bring the essentials.
Build a better brief.
- Application and site location
- Required flow and total dynamic head
- Liquid composition and temperature
- Electrical supply and control requirements
- Project schedule and documentation needs
REGIONAL SERVICE SUPPORT
Service support
in Uzbekistan.
UZBEKISTAN
EPS service centre
Service support for projects in Uzbekistan is provided through the EPS service centre in Tashkent.
Every solution starts with the right questions.
Tell us the application. Define the duty. Plan the next step.